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| Delivery | |
| Deadlines: | Due to our computerised workflow and manufacturing, we will manufacture and despatch all orders completed (received, approved and paid) before 3pm the same day for next day delivery (see below for weekend details). Orders received after 3pm on a Friday or over a weekend will be proofed/manufactured on Monday and despatched for Tuesday delivery. |
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| Postage: | Orders are despatched via standard Royal Mail first class post to
UK addresses FREE of charge. Other delivery methods are available (Special Delivery, Courier etc) at additional cost, but unless your order is urgent, standard post should be fine. |
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| Note: | We cannot be held responsible for delays caused by the postal service or couriers. |
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| Payment Methods | |
| On-Line | The quickest and easiest way to ensure your stamp arrives as quickly as possible. We use a secure server (SSL) linked to the PayPal payment service for a very secure, reliable payment system. So far this has worked extremely well for all concerned. |
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| Cheque | If you would prefer to pay by cheque, once you have approved your proof, please post a cheque (payable to 'Raw Design'). On receipt of your cheque we will manufacture and despatch your stamp. There is a delay in this service whilst we wait for the arrival of your cheque. |
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| Account | We may consider to offer limited account facilities on a 30 day basis. This facility is only available to VAT registered businesses. |
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| Change of mind | If, after ordering, you change your mind about a stamp, we will refund all monies paid to us. After you have approved your proof, we will have manufactured your stamp and therefore cannot make refunds execpt in the case of manufacturing defects. |